Privacy Policy

Effective Date: October 8, 2026
Last Updated: October 8, 2026

Cities Frontline Fellowship (“Cities Frontline Fellowship,” “we,” “us,” or “our”) respects the privacy of the people who visit our website, attend our events, and contact us for information or support.

This Privacy Policy explains what information we collect through our website, how we use it, and the choices available to you.

Information You Provide

We may collect information you choose to provide when you:

  • Submit a contact form

  • Request prayer, pastoral care, or other support

  • Ask about baptism or following Jesus

  • Contact us about an event

  • Subscribe to email updates, if that option is available

  • Communicate with us by email, telephone, or another method

This information may include your name, email address, telephone number, and the contents of your message.

Please provide only the information needed for us to respond. Support and prayer requests may contain personal information about your faith, health, relationships, family, work, or other circumstances.

Information Collected Automatically

When you visit the website, Squarespace and related website services may automatically collect limited technical information, such as:

  • Your browser and device type

  • Your Internet Protocol address

  • The pages you visit

  • The date and time of your visit

  • The website or link that directed you to our site

  • General information about how visitors use the website

We use this information to maintain the website, understand how it is used, address technical problems, and improve its content.

How We Use Information

We may use the information we collect to:

  • Respond to questions and messages

  • Provide requested prayer or pastoral support

  • Discuss baptism, faith, or following Jesus

  • Help connect someone with an outside resource when requested

  • Provide information about gatherings and events

  • Manage website operations and security

  • Understand general website activity

  • Comply with legal obligations

  • Protect the safety and rights of our visitors, team members, and others

We do not sell or rent personal information. We do not use support or prayer requests for advertising.

Support and Prayer Requests

Messages submitted through the Get Support form are reviewed by team members responsible for responding. We limit access to people who need the information to address the request.

If you ask us to connect you with an outside organization or support provider, we will obtain your permission before sharing information needed to make that connection.

Although we take reasonable steps to handle messages carefully, no website form, email system, or electronic storage method can be guaranteed to be completely private or secure. Please avoid including information that is not needed for us to respond.

Cities Frontline Fellowship does not provide emergency or crisis response through its website forms, and submissions may not receive an immediate reply. If you or someone else is in immediate danger, call 911. If you are experiencing emotional distress or a suicidal crisis, call or text 988 to reach the 988 Suicide & Crisis Lifeline.

Cookies and Website Analytics

Our website is hosted by Squarespace. Squarespace may use cookies and similar technologies that are necessary to operate and secure the website.

We also use Squarespace’s built-in analytics to understand general website activity, such as page visits, traffic sources, and device types. These analytics help us understand how the website is being used.

When available, the website’s cookie banner allows you to accept or decline nonessential analytics cookies. You may also control cookies through your browser settings. Disabling some cookies may affect how parts of the website function.

Embedded Content

Some pages may contain videos or other content provided by outside services, such as YouTube. These services may receive technical information about your device or interaction with their content and may use cookies according to their own privacy policies.

Your interaction with embedded content is governed by the privacy practices of the service providing it.

External Websites and Services

Our website may link to outside platforms used for event registration, giving, support resources, or other services.

When you follow an external link, the outside organization may collect information under its own privacy policy. Cities Frontline Fellowship does not control the privacy or security practices of external websites.

Payment card information submitted through an outside donation or registration platform is processed by that platform and is not collected directly through this website.

How We Share Information

We may share information in limited circumstances with:

  • Authorized Cities Frontline Fellowship team members who need it to respond

  • Squarespace and other companies that provide website, email, or technical services

  • An outside support provider when you ask us to make a connection and give us permission to share the necessary information

  • Government authorities or other parties when disclosure is required by law

  • Appropriate parties when reasonably necessary to protect someone from immediate harm, prevent fraud, or protect legal rights

Service providers may process information only as needed to provide their services and are subject to their own contractual and legal responsibilities.

How Long We Keep Information

We retain personal information only for as long as reasonably necessary to respond to a request, provide the requested support, maintain appropriate organizational records, resolve disputes, protect the organization, or meet legal obligations.

Retention periods may differ depending on the type of communication and the reason it was submitted. We may delete information when it is no longer reasonably needed.

Data Security

We use reasonable administrative and technical measures to protect personal information. Access to form submissions should be limited to team members responsible for reviewing and responding to them.

No online service can guarantee complete security. Visitors should use care when deciding what information to submit electronically.

Children’s Privacy

The website and its forms are intended for adults and are not directed to children under 13.

We do not knowingly collect personal information directly from children under 13 through the website. A parent or legal guardian should submit requests involving a child. If we learn that personal information was submitted directly by a child under 13, a parent or guardian may contact us to request its deletion.

Your Choices

You may contact us to:

  • Ask what personal information we have about you

  • Correct information you previously provided

  • Request deletion of information, subject to any legal or legitimate recordkeeping needs

  • Withdraw a request for support

  • Ask a question about how your information is handled

We may need to verify your identity before responding to a privacy request.

You may decline nonessential cookies through the website’s cookie banner or your browser settings.

Changes to This Policy

We may update this Privacy Policy when our website, services, or information-handling practices change. The current version will be posted on this page with a revised “Last Updated” date.

Contact Us

If you have questions about this Privacy Policy or would like to make a privacy request, contact:

Cities Frontline Fellowship
Email: info@citiesfellowship.org
Phone: 407-907-0448